What We Do

Emergency Utility Service

Our emergency utility assistance program helps families and individuals facing economic hardship. We keep people safe in their homes. Our program focuses on meeting the urgent, short-term basic needs of families and individuals.

We focus on preventing the cut-off of essential utilities including electric, gas, and water for families with children and/or disabled adults to alleviate the negative impact that these situations bring to the most disadvantaged families. Emergency utility assistance is provided to households once every 12 months for each utility bill, assistance is limited to gas, water and electric.

Eligibility Requirements:

Owasso and Collinsville residents
All other financial resources must be exhausted.
Bill must be within 5 days of cut-off or already disconnected.
Deposits, late fees and/or reconnection fees are not eligible.

Documents required at every visit:

Photo identification of applicant
Social Security cards for all adults in the household
Proof of residency: utility bill with a disconnect notice
All current statements of income: paystub, SSI, unemployment, disability, WIC, food stamps, TANF, child support, etc.

No appointments are scheduled, assistance is provided on a first come first served basis.

Our emergency utility assistance program helps families and individuals facing economic hardship. We keep people safe in their homes. Our program focuses on meeting the urgent, short-term basic needs of families and individuals.

We focus on preventing the cut-off of essential utilities including electric, gas, and water for families with children and/or disabled adults to alleviate the negative impact that these situations bring to the most disadvantaged families. Emergency utility assistance is provided to households once every 12 months for each utility bill, assistance is limited to gas, water and electric.

Eligibility Requirements:

Owasso and Collinsville residents
All other financial resources must be exhausted.
Bill must be within 5 days of cut-off or already disconnected.
Deposits, late fees and/or reconnection fees are not eligible.

Documents required at every visit:

Photo identification of applicant
Social Security cards for all adults in the household
Proof of residency: utility bill with a disconnect notice
All current statements of income: paystub, SSI, unemployment, disability, WIC, food stamps, TANF, child support, etc.

No appointments are scheduled, assistance is provided on a first come first served basis.